Category archive

English - page 4

Posted on

WHY SHOULD I DRAW A CUSTOMER JOURNEY MAP?

Being familiar with all touchpoints that the clients encounter in their journey with the company is important to offer a superior customer experience

Posted on

BUY… BYE! BYE!

In the age of the customer it's important to not confuse the meaning of customer experience with the meaning of shopping experience 

Posted on

CX AND THE CITY

Art and science in the customer experience

Go to Top