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WHEN THE BELL RINGS

In the Age of the Customer even small innovative targets contribute in "attack" the customer to the brand. In this example, we talk about Itsu, a brand born in London back in the 1997.

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ANTONIO CIVITA (PANINO GIUSTO) THE RESTAURANT’S BUBBLE IN MILAN? THAT’S THE BEAUTy OF COMPETITION!

Antonio Civita is a roman who moved to Milan and known for choosing the opportunities that Milan offers, to whom, is willing to create the best situation for himself and for others. His accent and simpathy translate to his roman origins, but don't take it wrong... His fast casual is really far from the experience offered to customers by the sympathetic roman hosts in Trastevere Trattoria : always!... To Antonio, protocols and duty descriptions, are the fundamental instruments to ensure the customers a memorable experience.

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3 BEAUTIFUL OBJECTIONS AND 3 EVEN MORE BEAUTIFUL ANSWERS

"Capture" all possible customers. "Fix" everything that customers ask to imprve. "Is it worth it" to focus only on our fans? This is usually the approach, or sometimes even the obsession, of many brands. Are we sure that it is the right path? 

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IT’S FRIDAY!

How much time do you actually have dedicated to your customers this week ?

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